5.7 Review Bill

Reference: Manage Meter Charges Process Model - Page 2 for the associated business process diagram.

Actor/Role: CSR

Description: The CSR or Authorized User evaluate the Account and reviews the Bill for accuracy. The Bill may not be in a Complete status. Some data may be missing or has incomplete information. At times it may be necessary to reopen the most recent Bill. Possibly a payment or adjustment was not included in the original Bill. A Bill Segment may need rebilling and changes reflected in a new Bill.

Business Objects

•	WX-Bill - Bill business object (simple bill elements only) This business object is used for simple access to bill information.

•	BillRoutingR - Bill Routing Details This business object is used on the billing history zone displayed on control central - account information.

•	C1-BillSegmentStatus - Bill Segment Status This business object is used to retrieve the status of a bill segment

•	WX-BillSegment - Bill Segment This business object is used to read the details related to a bill segment.

•	C1-BillSegmentRead - Bill Segment Read

•	C1-BillSegmentRead - Bill Segment Reada bill segment